Shipping Policy
Key Details:
- Order Cut-Off Time: 16:00 GMT
- Processing Time: Orders are handled within 1–2 business days (Monday–Friday)
- Delivery Timeframe: Typically 3–4 business days (Monday–Friday)
- UK Free Delivery: Available for all orders shipped within the United Kingdom
How Shipping Works
Once you place an order, a confirmation email will be sent to let you know it’s being prepared. Orders are processed within 1–2 business days (Monday–Friday). When your parcel has been dispatched, you’ll receive another email containing your tracking information. You can monitor your delivery progress here.
Delivery usually takes around 3–4 business days after dispatch (Monday–Friday). Free standard shipping applies to all orders within the UK.
Possible Delays
If your order hasn’t arrived within the standard timeframe, please allow an additional 2 business days for potential courier delays. Be sure to check your tracking link. Should your parcel still not arrive after this time, contact us at info@noellure.com with your order number so we can investigate.
Cancellations
If you wish to cancel an order, please email info@noellure.com as quickly as possible. Once the order has been processed, cancellation is no longer possible.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, we’re here to resolve it quickly. Please email us at info@noellure.com with clear photos of the issue, and we will arrange a replacement or correction without delay.
If you have any questions or require assistance, please reach out to us using the contact information provided below.
Customer Services Hours:
Monday to Friday: 9:00 - 17:00 GMT
Email: info@noellure.com
Phone Number: +447537105608
Contact Form: Click Here
Business Information
Noéllure is operated by N.M. Commerce, a company registered in the Netherlands.
Company Number: 89402669
DUNS Number: 494615488
VAT Number: NL004723901B64
Address:
Anjelierenstraat 13,
Purmerend 1441HK